Refund Policy
Effective Date: 6/19/2025
We want you to love your Thanksgiving tradition with Lurkey! However, due to the seasonal nature of our products, our refund policy is as follows:
1. All Sales Are Final After Shipment
Because our products are tied to a specific holiday, we do not accept returns or issue refunds once an order has shipped. Please double-check your order before confirming checkout.
2. Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery with a photo of the issue. We’ll make it right by replacing the item or offering a store credit.
3. Canceling an Order
If you need to cancel an order, contact us within 12 hours of purchase. After that, we cannot guarantee cancellation as orders may have already begun processing or shipping.
4. Contact Us
Email: contact@lurkeytheturkey.com
We respond to all refund-related inquiries within 48 hours.